I have just installed SSR 2013 on two new notebook computers. Both have brand new installations of Windows 7 Ultimate 64. On both machines SSR cannot see any of the drives, aside from USB external drives. Both have a single disk partitioned with a windows recovery partition, drive C: and drive D: None of these drives can be seen.
I have run PartInfo, and it reports the following warnings:
GPT Header Data:
Signature: EFI PART
EFI Revision: 1.0
Header Size: 92
Header Checksum: 3387908366
Primary LBA: 1
Backup LBA: 1,465,149,167
First Usable LBA: 34
LastUsable LBA: 1,465,149,134
Disk GUID: 858f6ab1-a0d2-42d9-9d17-4c708e5f1276
Partition Entry LBA: 2
Max # of Partitions: 128
Partition Entry Size: 128
Partition Array CRC: 4085436988
WARNING: Backup GPT Header had the following problem(s):
WARNING: Partition entry size is not supported. Must be 128. (But it is 128)
WARNING: Invalid GPT header size. Must be 92. (But it is 92)
WARNING: Invalid GPT signature. Must be EFI PART. (But it is EFI Part)
WARNING: Invalid EFI version in GPT header. Must be 00 00 01 00. (But it is 1.0)
WARNING: Primary LBA is not valid in GPT header. (But it does have a Primary LBA)
WARNING: Backup LBA is not valid in GPT header. (But it does have a Backyp LBA)
WARNING: Maximum number of partition entries is not valid in GPT header. Must be 128. (But it is 128)
It is basically saying that all of the details are not valid, when it appears that they are. This would suggest that SSR cannot read the information correctly from the disk for some reason.
Anyway, if I cannot see the drives, then it is not possible to back them up.
Interestingly, I have 3 other notebooks, ASUS R501VM's, and they are all running SSR 2013 no problems on Windows 7 Ultimate. The only difference that that I have installed a different hard disk drive in them (Seagate 750GB SSD Combos).
There appears to be a problem reading the GPT, created by Windows 7 during the installation.
Please help!
Thanks
AJ