I need a solution
Hello everyone,
Please, I need help with this one:
when I try to deploy the agent on another laptop on my workgrouop the next error appears:
-Error E0D3EBC0: Cannot deploy the Agent to USER-PC.
--USER-PC, Exception occurred: Attempt to connect to remote machine failed.
Then I use the "reconnect" option on the Symantec System Recovery Service Connection Screen and connection error is displayed.
I have eliminated as much Possible Causes as I could:
1)Computer is not connected to the network. (Connected)
2)Firewall of the target computer is ON. (Firewall is off)
3)Supported Backup Exec System Recovery or Symantec System Recovery client is not installed on the target computer. (It is not supposed that an agent can be remotely instaled to my clients??, I'm confused)
4)User credentials are incorrect. (Eliminated cause)
5)UAC (User Access Control) security policy is enabled on the computer. (I'm alouding remote assistance connetions for all computers on my workgoup. Do I need to config anything else? This part is no really clear for me...)
Besides of all of this, I've checked that Distributed COM is enabled on this computer as on all the others.
Summarizing, I have no a clue about what I'm doing wrong or what the problem is, hope someone can help me.
I thank you in advance.